Small Business VoIP Service Plans

 

 

In this section:

Virtual Attendant
Virtual Attendant allows an existing Virtual Office company to add subsequent auto-attendants with separate menus while using common Virtual Office unlimited and/or metered extensions and/or ring groups from another system. Virtual Attendant can be sold as a stand alone product with as few as one Virtual Extension. Virtual Attendant works with all the Virtual Office options including Virtual Numbers and toll-free numbers for inbound calling options; Virtual Extensions to connect wired, cell, home phones and other Virtual Office physical extensions and/or ring groups for sharing extensions with multiple company attendants.

You can expand Virtual Attendant to a full-scale inbound and outbound calling solution by adding the Virtual Office unlimited extension and metered extensions options. The Virtual Attendant base package includes a main number (a Virtual Number) and the auto-attendant. To connect to existing Virtual Office extensions, add the necessary Virtual Extensions to a Virtual Attendant and forward them to your existing Virtual Office lines and/or ring groups.

Find out about how Virtual Attendant can help your business.

Unlimited Extension
Unlimited Extension is our flagship extension service for Virtual Office and Virtual Attendant providing unlimited calling to the U.S., Canada, Puerto Rico, Guam, US Virgin Islands, France, Ireland, Italy, Spain, United Kingdom. An unlimited extension includes unlimited worldwide network calls with any Packet8 subscriber, business class voicemail, a unique direct inbound dial (DID) telephone number, auto-attendant routing and switchboard viewing.

Unlimited Extension PLUS
Unlimited Extension PLUS offers all of the features of the regular Unlimited Extension plan plus free equipment (business-class telephone and Broadband adapter). In addition to eliminating the standard up front equipment charge ($99.99 before tax), the Unlimited Extension PLUS plan extends the equipment warranty to two years. Equipment is included.

Terms of Service: 2 year service contract, 2 year warranty
Disconnection Fee: $100 if cancelling prior to 2 years

Unlimited Extension PLUS 6753i
Unlimited Extension PLUS offers all of the features of the regular Unlimited Extension plan plus free equipment (Packet8 6753i IP Phone). In addition to eliminating the standard up front equipment charge ($149.99 before tax), the Unlimited Extension PLUS plan extends the equipment warranty to two years. Equipment is included.

Terms of Service: 2 year service contract, 2 year warranty
Disconnection Fee: $100 if cancelling prior to 2 years

Unlimited Extension PLUS 6755i
Unlimited Extension PLUS offers all of the features of the regular Unlimited Extension plan plus free equipment (Packet8 6755i IP Phone). In addition to eliminating the standard up front equipment charge ($199.99 before tax), the Unlimited Extension PLUS plan extends the equipment warranty to two years. Equipment is included.

Terms of Service: 2 year service contract, 2 year warranty
Disconnection Fee: $100 if cancelling prior to 2 years

Unlimited Extension PLUS 6757iCT
Unlimited Extension PLUS offers all of the features of the regular Unlimited Extension plan plus free equipment (Packet8 6757i CT IP Phone). In addition to eliminating the standard up front equipment charge ($349.99 before tax), the Unlimited Extension PLUS plan extends the equipment warranty to two years. Equipment is included.

Terms of Service: 2 year service contract, 2 year warranty
Disconnection Fee: $100 if cancelling prior to 2 years

Metered Extension
Metered Extension is just like our current unlimited extension differing only in price and the minutes included. The Metered Extension plan offers 250 minutes of calling to the US and Canada, + 2.9 cents a minute thereafter, and any international tolls. A metered extension includes voicemail, a DID, auto-attendant routing and switchboard viewing.

Metered Extension PLUS
Metered Extension PLUS offers all of the features of the regular Metered Extension plan plus free equipment (business-class telephone and broadband adapter). In addition to eliminating the standard up front equipment charge ($99.99 before tax), the Metered Extension PLUS plan extends the product warranty to two years.

Terms of Service: 2 year service contract, 2 year warranty
Disconnection Fee: $100 if cancelling prior to 2 years

Metered Extensions PLUS 6753i
Metered Extension PLUS offers all of the features of the regular Metered Extension plan plus free equipment (Packet8 6753i IP Phone). In addition to eliminating the standard up front equipment charge ($149.99 before tax), the Metered Extension PLUS plan extends the product warranty to two years.

Terms of Service: 2 year service contract, 2 year warranty
Disconnection Fee: $100 if cancelling prior to 2 years

Metered Extension PLUS 6755i
Metered Extension PLUS offers all of the features of the regular Metered Extension plan plus free equipment (Packet8 6755i IP Phone). In addition to eliminating the standard up front equipment charge ($199.99 before tax), the Metered Extension PLUS plan extends the product warranty to two years.

Terms of Service: 2 year service contract, 2 year warranty
Disconnection Fee: $100 if cancelling prior to 2 years

Unlimited Fax Extension
VoIP subscribers no longer need to settle for "hit or miss" faxing over their business Internet phone service line. Unlike other VoIP providers who offer "best effort" faxing capability, Packet8 provides the industry's most reliable fax solution based on the T.38 ITU standard for sending faxes across IP networks in a real-time mode. By utilizing the T.38 fax protocol, Packet8 real-time fax service performs as reliably and seamlessly as traditional fax service. Not only will Packet8 fax services work with all fax machine brands, they also cost less than a separate fax line from a landline phone company.

New Device Activation
The Packet8 Fax Unlimited Extension – New Device Activation service plan includes unlimited outgoing faxes plus unlimited incoming faxes. International faxes are billed at Packet8 International rates.

Fax Unlimited Extension – Second Port Activation Existing Packet8 business subscribers can also order Fax Extension - Second Port Activation through the Packet8 Self Service portal. The Second Port Activation fax extension utilizes an available 2nd line port in their existing BPA430 or BPA410 adapter which lowers the activation cost.

The Packet8 Fax Unlimited Extension – Second Port Activation service plan includes Unlimited outgoing faxes plus unlimited incoming faxes. International faxes are billed at Packet8 International rates.

To order this Service, login to your account on the Packet8 Self Service portal and select "Fax Plans" followed by "Fax Unlimited Extension-2nd Port" from "Add-On Services".

Metered Extension PLUS 6757iCT
Metered Extension PLUS offers all of the features of the regular Metered Extension plan plus free equipment (Packet8 6757i CT IP Phone). In addition to eliminating the standard up front equipment charge ($349.99 before tax), the Metered Extension PLUS plan extends the product warranty to two years.

Terms of Service: 2 year service contract, 2 year warranty
Disconnection Fee: $100 if cancelling prior to 2 years

Unlimited Fax Extension PLUS
Fax Unlimited Extension PLUS offers all of the features of the regular Fax Unlimited plan PLUS the Virtual Office equipment (terminal adapter) needed to operate the service. In addition to eliminating the standard up front equipment charge ($49 before tax), the Fax Unlimited PLUS plan extends the product warranty to two years. Current Virtual Office subscribers can take advantage of this program when adding this service to their existing plan. Equipment is included.

Fax Metered Extension
VoIP subscribers no longer need to settle for "hit or miss" faxing over their business Internet phone service line. Unlike other VoIP providers who offer "best effort" faxing capability, Packet8 provides the industry's most reliable fax solution based on the T.38 ITU standard for sending faxes across IP networks in a real-time mode. By utilizing the T.38 fax protocol, Packet8 real-time fax service performs as reliably and seamlessly as traditional fax service. Not only will Packet8 fax services work with all fax machine brands, they also cost less than a separate fax line from a landline phone company.

New Device Activation
The Packet8 Fax Metered Extension – New Device Activation service plan includes 300 minutes of outgoing faxes plus unlimited incoming faxes. Extra domestic outgoing fax minutes are billed at 3.5 cents with outgoing international faxes billed at Packet8 International rates.

Fax Metered Extension – Second Port Activation
Existing Packet8 business subscribers can also order Fax Extension - Second Port Activation through the Packet8 Self Service portal. The Second Port Activation fax extension utilizes an available 2nd line port in their existing BPA430 or BPA410 adapter which lowers the activation cost.

The Packet8 Fax Metered Extension – Second Port Activation service plan includes 300 minutes of outgoing faxes plus unlimited incoming faxes. Extra domestic outgoing fax minutes are billed at 3.5 cents with outgoing international faxes billed at Packet8 International rates.

To order this Service, login to your account on the Packet8 Self Service portal and select "Fax Extension - 2nd Port Activation" from "Add-On Services".

Fax Metered Extension PLUS
Fax Metered Extension PLUS offers all of the features of the regular Fax Metered plan PLUS the Virtual Office equipment (terminal adapter) needed to operate the service. In addition to eliminating the standard up front equipment charge ($49 before tax), the Fax Metered PLUS plan extends the product warranty to two years. Current Virtual Office subscribers can take advantage of this program when adding this service to their existing plan. Equipment is included.

Global Extension
Unlimited Global Extension is just like our Unlimited Extension with the additional benefit of unlimited calls to select international locations(non-mobile and non-premium).

Countries included are:
Europe: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Moscow-Central, Moscow-Suburb, St. Petersburg, Spain, Sweden, Switzerland, and United Kingdom.

Asia: Australia, Japan, Malaysia, New Zealand, South Korea, Taiwan, China, Hong Kong, and Singapore.

Latin America: Chile, Sao Paulo, Caracas, Puerto Rico, Mexico City, Monterrey and Guadalajara.

Middle East: Israel.

US territories: Puerto Rico, U.S. Virgin Islands, and Guam

International rates apply to all other locales not mentioned above. To view the entire international rate table, click here.

Global Extension PLUS
Unlimited Global Extension is just like our Unlimited Extension with the additional benefit of unlimited calls to select international locations(non-mobile and non-premium).

Countries included are:
Europe: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Moscow-Central, Moscow-Suburb, St. Petersburg, Spain, Sweden, Switzerland, and United Kingdom.

Asia: Australia, Japan, Malaysia, New Zealand, South Korea, Taiwan, China, Hong Kong, and Singapore.

Latin America: Chile, Sao Paulo, Caracas, Puerto Rico, Mexico City, Monterrey and Guadalajara.

Middle East: Israel.

US territories: Puerto Rico, U.S. Virgin Islands, and Guam

International rates apply to all other locales not mentioned above. To view the entire international rate table, click here.

Global Extension PLUS 6753i
Unlimited Global Extension is just like our Unlimited Extension with the additional benefit of unlimited calls to select international locations (non-mobile and non-premium).

Countries included are:
Europe: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Moscow-Central, Moscow-Suburb, St. Petersburg, Spain, Sweden, Switzerland, and United Kingdom.

Asia: Australia, Japan, Malaysia, New Zealand, South Korea, Taiwan, China, Hong Kong, and Singapore.

Latin America: Chile, Sao Paulo, Caracas, Puerto Rico, Mexico City, Monterrey and Guadalajara.

Middle East: Israel.

US territories: Puerto Rico, U.S. Virgin Islands, and Guam.

International rates apply to all other locales not mentioned above. To view the entire international rate table, click here.

Terms of Service: 2 year service contract, 2 year warranty
Disconnection Fee: $100 if cancelling prior to 2 years

Global Extension PLUS 6755i
Unlimited Global Extension is just like our Unlimited Extension with the additional benefit of unlimited calls to select international locations (non-mobile and non-premium).

Countries included are:
Europe: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Moscow-Central, Moscow-Suburb, St. Petersburg, Spain, Sweden, Switzerland, and United Kingdom.

Asia: Australia, Japan, Malaysia, New Zealand, South Korea, Taiwan, China, Hong Kong, and Singapore.

Latin America: Chile, Sao Paulo, Caracas, Puerto Rico, Mexico City, Monterrey and Guadalajara.

Middle East: Israel.

US territories: Puerto Rico, U.S. Virgin Islands, and Guam.

International rates apply to all other locales not mentioned above. To view the entire international rate table, click here.

Terms of Service: 2 year service contract, 2 year warranty
Disconnection Fee: $100 if cancelling prior to 2 years

Global Extension PLUS 6757iCT
Unlimited Global Extension is just like our Unlimited Extension with the additional benefit of unlimited calls to select international locations(non-mobile and non-premium).

Countries included are:
Europe: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Moscow-Central, Moscow-Suburb, St. Petersburg, Spain, Sweden, Switzerland, and United Kingdom.

Asia: Australia, Japan, Malaysia, New Zealand, South Korea, Taiwan, China, Hong Kong, and Singapore.

Latin America: Chile, Sao Paulo, Caracas, Puerto Rico, Mexico City, Monterrey and Guadalajara.

Middle East: Israel.

US territories: Puerto Rico, U.S. Virgin Islands, and Guam

International rates apply to all other locales not mentioned above. To view the entire international rate table, click here.

Terms of Service: 2 year service contract, 2 year warranty
Disconnection Fee: $100 if cancelling prior to 2 years

Virtual Office IP Phone Annual
Pay for a year’s worth of Virtual Office business phone service up front and save $350 over the monthly Virtual Office Unlimited Extension calling plan. Virtual Office IP Phone Annual plan offers unlimited local and long distance calling in the U.S., Canada, Puerto Rico, Guam, US Virgin Islands, France, Ireland, Italy, Spain and United Kingdom, unlimited in-network calling to other Packet8 Virtual Office subscribers worldwide; low International calling rates and powerful calling features. All Packet8 Virtual Office calling plans come with an unconditional 30-day money back guarantee.* Choose from our latest Packet8 Virtual Office IP Phones: 6753i, 6755i, and 6757i CT.

Virtual Extension
Virtual Extension, an extension not associated with a physical Virtual Office telephone, is great for in